Privacy Policy

Last Updated: December 18, 2025

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, password)
• Profile information (subjects, qualifications, availability)
• Payment information (processed securely through third-party providers)
• Communication data (messages, session recordings)
• Usage data (session participation, platform interactions)

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our tutoring services
• Match students with appropriate tutors
• Process payments and maintain records
• Communicate with you about your account and sessions
• Ensure platform safety through background checks
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Tutors/students you're matched with (limited profile information)
• Service providers who assist our operations
• Law enforcement when required by law

4. FERPA Compliance

We comply with the Family Educational Rights and Privacy Act (FERPA) and protect student educational records.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your account
• Opt out of marketing communications
• Export your data

7. Children's Privacy

Students under 13 must have parental consent. Parents can manage their child's account and data.

8. Contact Us

For privacy questions or concerns, contact us at: privacy@fntutoring.com